As a part of the service TSBG Hosting Ltd. provides Help Desk Service (Single Point of Contact) for fault reporting and assistance. The service is provided on 24/7/365 basis.
The helpdesk service will include Incident Control Services and Customer Facility Services.
Planned Works Notification Procedure. Provision of access and Access Control.Escalation Procedure for Services. Periodic Maintenance Report.
TSBG Hosting Ltd. (TSBG) was founded in 2006 and is incorporated under the laws of the Republic of Bulgaria.
EU VAT tax number: BG175059953
Managing Director: Ivan Shishkov
Address: 8, Racho Dimchev str.
Sofia 1000, Bulgaria
Phone: +359 886 151048
Viber: +359 886 151048
Email: sales@tsbg.eu
Website: www.tsbg.eu